Terms of Service | Lower West Side Household Service Corporation

1. Acceptance of Terms

By accessing and using the services provided by Lower West Side Household Service Corporation ("we," "our," or "us"), you ("you," "your," or "User") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services or access our website.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

2. Description of Service

Lower West Side Household Service Corporation is a non-profit organization licensed by the New York State Department of Health. We provide home health and social services including:

Home Health Care - Skilled nursing, medication management, and health monitoring
Social Support Services - Case management, community resource connections, and companionship
Behavioral Health - Mental health counseling and crisis intervention
Rehabilitation Programs - Physical, occupational, and speech therapy
Daily Living Assistance - Personal care, meal preparation, and housekeeping

Our services are available to residents in the Bronx, New York and surrounding areas. Specific services may vary based on availability, eligibility, and location.

3. Eligibility

To use our services, you must:

Be at least 18 years of age or have consent from a legal guardian
Have the legal capacity to enter into a binding agreement
Provide accurate and complete information when requesting services
Have the authority to authorize services for the property or individual where services will be provided
Meet applicable eligibility requirements for specific programs (Medicaid, Medicare, insurance, etc.)

We reserve the right to refuse service to anyone for any reason at our sole discretion, including but not limited to safety concerns, eligibility non-compliance, or violation of these Terms.

4. User Responsibilities

As a user of our services, you agree to:

Provide accurate contact, location, and medical information
Ensure the service location is safe and accessible for our personnel
Inform us of any hazardous conditions, materials, or circumstances at the service location
Pay for services rendered in accordance with our billing and payment policies
Treat our employees and representatives with respect and courtesy
Provide necessary access to utilities (water, electricity) when required for services
Communicate any changes to your condition, schedule, or needs promptly
Follow care plans and recommendations provided by our healthcare professionals

5. Prohibited Uses

You may not use our services or website:

For any unlawful purpose or in violation of any applicable laws or regulations
To harass, abuse, or harm our employees, representatives, or other clients
To submit false, misleading, or fraudulent service requests or insurance claims
To interfere with or disrupt the integrity or performance of our services
To attempt to gain unauthorized access to any portion of our systems or networks
For any purpose that violates these Terms

Violation of these prohibitions may result in immediate termination of services and legal action.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Lower West Side Household Service Corporation or our content suppliers and is protected by United States and international copyright and trademark laws.

You may not reproduce, modify, distribute, display, or create derivative works from our content without our express written permission. Limited personal, non-commercial use is permitted.

7. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

Our services will meet your specific requirements or expectations
Our services will be uninterrupted, timely, secure, or error-free
The results obtained from our services will be accurate, reliable, or meet specific health outcomes
Any errors will be corrected

Some jurisdictions do not allow the exclusion of certain warranties, so the above exclusions may not apply to you.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOWER WEST SIDE HOUSEHOLD SERVICE CORPORATION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH OUR SERVICES.

Our total liability for any claim arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

Some jurisdictions do not allow the limitation or exclusion of certain damages, so the above limitations may not apply to you.

9. Third-Party Services & Links

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

We may use third-party vendors or contractors to perform certain services. These parties operate under their own terms and are subject to our confidentiality and data protection requirements.

10. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, with or without notice.

Reasons for termination may include:

Violation of these Terms
Fraudulent or false information provided
Abuse or harassment of our personnel
Failure to pay for services rendered
Safety concerns for our staff or other clients
Conduct that we deem inappropriate or harmful

Upon termination, your right to use our services will cease immediately. Termination does not relieve you of any payment obligations for services already performed.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Bronx County, New York, and you consent to personal jurisdiction in such courts.

12. Contact Information

If you have any questions about these Terms, please contact us:

Lower West Side Household Service Corporation

444 Willis Ave, Bronx, NY 10455

Phone: +1 (352) 304-1441

Email: help@lowersideser.us

Additional Terms

These Terms constitute the entire agreement between you and Lower West Side Household Service Corporation regarding our services and supersede any prior agreements.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to any affiliate or successor without your consent.