Accessibility Statement

Our Commitment

Lower West Side Household Service Corporation is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We believe that everyone should have equal access to our services and information.

Measures Taken

We have taken the following measures to ensure accessibility of our website:

  • Semantic HTML Structure: We use proper HTML elements to convey meaning and structure, making it easier for assistive technologies to interpret our content and for screen readers to navigate our pages.
  • Keyboard Navigation: All interactive elements on our website are accessible via keyboard. Users can navigate through menus, links, forms, and buttons using Tab, Enter, and Arrow keys. Focus indicators are visible to help users track their position.
  • Color Contrast: We maintain sufficient color contrast ratios between text and background colors (minimum 4.5:1 for normal text and 3:1 for large text) to ensure readability for users with visual impairments and color blindness.
  • Alt Text for Images: All meaningful images on our website include descriptive alternative text (alt text) to convey their purpose and content to users who rely on screen readers or have images disabled.
  • Form Labels: All form inputs are properly labeled with associated labels to ensure users understand what information is being requested. Required fields are clearly marked and error messages are descriptive.
  • Responsive Design: Our website is designed to be responsive and accessible across various devices and screen sizes. Content reflows properly at 200% zoom without horizontal scrolling.
  • Focus Management: We manage focus states for interactive elements and provide visible focus indicators to help keyboard users understand their current position on the page.

Compliance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities, including blindness, low vision, deafness, hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, and photosensitivity.

We are committed to ongoing improvements and compliance with applicable accessibility standards. We regularly test our website for accessibility and make updates as needed.

Technical Specifications

Accessibility of this website relies on the following technologies:

  • HTML5 - for semantic structure
  • CSS3 - for presentation and styling
  • JavaScript - for interactive functionality

These technologies are relied upon for conformance with accessibility standards.

Report Accessibility Issues

We welcome your feedback on the accessibility of our website. If you encounter any barriers that affect your ability to access our services or information, or if you have suggestions for improvement, please let us know:

We try to respond to accessibility feedback within 3 business days and to propose a solution within 10 business days.

Accommodation Requests

If you need an accommodation or alternative format for any content on our website, or if you need assistance with accessing our services, please contact us. We will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you.

Accessibility Contact

For general accessibility inquiries or to request an alternative format for our content, please contact:

Lower West Side Household Service Corporation

444 Willis Ave, Bronx, NY 10455

Phone: +1 (352) 304-1441

Email: help@lowersideser.us

Assessment Approach

Lower West Side Household Service Corporation assessed the accessibility of this website using the following methods:

  • Self-evaluation using WCAG 2.1 Level AA criteria
  • Automated accessibility testing tools
  • Manual testing with keyboard navigation
  • Review of code for semantic structure

Date

This statement was created on July 25, 2026.